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Terms and Conditions

Version: 2026-06-14.1

1. Provider and scope

These Terms apply to hosting contracts between Julian Dreyseitel, Daronlo-Hosting, Charlottenstraße 71, 45964 Gladbeck, Germany (the “Provider”) and its customers. Deviating agreements require the Provider’s express confirmation.

2. Subject matter

For the agreed term, the Provider supplies a Minecraft game server with the resources and features described in the selected plan. The service description, total price shown during checkout, and order confirmation are binding. Certain software, plugins, mods, or Minecraft versions may require separate technical review.

3. Formation of contract

The displayed plans do not constitute a binding offer. The customer submits a binding offer in Stripe Checkout. The contract is formed when payment is successfully confirmed and the order is accepted by the Provider. Acceptance occurs through order confirmation or server provisioning. If the service cannot be provided, any payment already received will be refunded.

4. Prices and payment

All prices are total prices in euros. No VAT is shown in accordance with Section 19 of the German VAT Act (UStG). Payment is processed via Stripe using the methods offered during checkout, currently including card, PayPal, or Klarna. The total price is due when the contract is formed.

5. Term and renewal

A regular hosting plan runs for 30 days from provisioning or from the start date stated in the order confirmation. There is no automatic renewal and no recurring debit. Any extension must be ordered and paid by the customer in the dashboard. Without renewal, the contract ends when the paid term expires and no notice is required.

6. Expiry, grace period, and data deletion

After the paid term ends, the server may first be suspended and retained for a short grace period, usually three days. If the service is not renewed in time, the server and stored data may then be deleted. The customer is responsible for downloading required data in time. Statutory retention duties for contract and billing data remain unaffected.

7. Customer obligations

The customer must not use the service unlawfully, abusively, or in a way that harms third parties. In particular, malware, attacks on third-party systems, unlawful content, and infringements of copyright or personal rights are prohibited. Access credentials must be kept secret. The customer must hold all required rights and licences for plugins, mods, and uploaded content. Minors may order only with consent from their legal guardians.

8. Suspension and extraordinary termination

In the event of material or repeated breaches of contract, specific security risks, or unlawful use, the Provider may temporarily suspend the service. Where reasonable, the customer will be informed in advance and given an opportunity to remedy the issue. Both parties retain their right to extraordinary termination for good cause.

9. Availability and maintenance

The Provider aims for stable operation. A specific availability level is owed only where expressly agreed as an SLA. Temporary restrictions may arise in particular from maintenance, security measures, network or data centre incidents, or force majeure. Planned work will be announced where possible.

10. Backups

Depending on the plan, backup slots are available in the customer area. In addition, an automated backup of game server data is generally created once per day. Server volumes are also stored in encrypted form on an external Hetzner Storage Box. Current technical retention covers up to 14 daily, 8 weekly, and 6 monthly restore points.

Backups are additional safeguards and do not replace the customer’s own data backup. Individual backup runs may fail due to technical issues; uninterrupted, complete, or unlimited archiving is not owed. The customer should regularly download important worlds and configurations to their own system. After the contract ends, production data is deleted after the grace period. Encrypted copies may remain until the relevant backup generation expires automatically.

11. Defect rights

Consumers retain the statutory rights that apply to defects in digital products and services, in particular rights to cure, price reduction, termination, and damages. The customer should report issues promptly with enough detail to allow review and remediation.

12. Liability

The Provider is liable without limitation for intent and gross negligence, and for damage resulting from injury to life, body, or health. In the event of slight negligence in breaching an essential contractual duty, liability is limited to the foreseeable damage typical for the contract at the time the contract was formed. Essential contractual duties are those whose fulfilment is necessary for proper performance of the contract and on whose observance the customer may regularly rely. Mandatory statutory liability remains unaffected.

13. Right of withdrawal

Consumers have the statutory right of withdrawal as described in the separate withdrawal policy. If the consumer requests that the service start during the withdrawal period, reasonable compensation may be due for services already provided if the contract is withdrawn. The right of withdrawal expires upon full performance only where the statutory conditions are met.

14. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only to the extent that it does not deprive them of mandatory protection granted by the law of their habitual residence. Jurisdiction at the Provider’s registered seat applies only to merchants, public-law legal entities, or special funds under public law.

15. Consumer dispute resolution

The Provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

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